Systems Administrators
We have an opening for Systems Administrators to join The Bunker's busy 24/7 support team. The role is a full-time, shift-based permanent position located at our data centre in Ash. Applicants should be UK or EU citizens or resident in the UK and with all required work permits.
Location: Near Sandwich, Kent, UK.
Salary: £15,000 - £19,000
General Requirements:
This position is a hands on, shift based, technical support role. An excellent telephone manner, good interpersonal, verbal and written skills, and a keen willingness to learn are all essential to this role.
Key duties and responsibilities include:
- To be 1st line of contact with clients on a day-to-day basis
- Respond to client requests within SLA and in a professional manner
- Be responsible for issues raised throughout the problem management process to ensure a satisfactory resolution
- Assist in the build and configurations of PCs, laptops and servers as required
- Assist in the installation of a variety of equipment including hardware, cabling and tray work
- To undertake the testing and support of software
- To ensure that backups are carried out in accordance with procedures including tape changes where appropriate
- To escort clients, and potential clients, around ‘The Bunker’ facility
- To assist Front Desk and Security Team, when required
- To assist other departments as and when required
- Maintain the stock system, so that critical spares holdings are kept within defined levels
- Assist with other tasks as and when required by your line manager
- To adhere to ITIL best practices and ISO27001 processes and procedures
Technical Requirements:
Knowledge and significant experience of managing at least two of FreeBSD, OpenBSD, Linux (ideally Gentoo or Red Hat). You will need to understand how to install and configure a server; principles of security and post-install lock-down of servers; user accounts and passwords; configuring network interfaces, IP numbers, networking and basic routing; installing server software packages and enabling them to run at system startup; applying patches and general system maintenance.
Experience of configuring and managing a range of these major application classes, preferably in a commercial context. You should be familiar with applications from several of these program groups, and have a good understanding of the principles involved, even if you have not used all of
the examples listed. Of course, the more you understand, the better:
Firewalls: ipfw, ipf, pf, iptables, Cisco ASA
Web Services: apache-1.3.x, apache-2.x, squid, PHP, apache-tomcat
Shell Scripting: Bourne shell (/bin/sh), bash, perl (Ability with other programming languages a plus)
Cryptography: Apache-SSL, SSH, OpenVPN, IPsec, X509
RDBMS: MySQL, PostgreSQL, Oracle, MS-SQL
DNS: BIND, djbdns (experience of dealing with Nominet, RIPE etc. a plus)
Backup: Bacula, Amanda, Legato Networker, Veritas Netbackup
E-Mail: sendmail, exim, postfix, qmail, dovecot, cyrus imapd, courier
Monitoring: Nagios, net-snmpd, Big Brother
Good verbal and written communication skills: you will be expected to interact with customers from the very start. English fluency is essential.
An enthusiasm for Open Source software and a strong interest in IT security.
The ability to be self-motivated and manage your own time and workload effectively. A willingness to get stuck in, and to help and co-operate with the rest of the team is essential.
The Bunker is a growing company, and due to security requirements, we believe in maintaining long-term relationships with our employees. Successful applicants joining us can expect opportunities for future progression within the company.
In the first instance please email careers@thebunker.net with your CV and a covering message.
